Registration FAQs Conference FAQs Payment FAQs Refunds and Cancellations FAQs Speaker FAQs Website FAQs Other FAQs Registration FAQs How will I know that my registration is confirmed? Whether you register by mail, phone, fax, email or web, you will receive a letter of confirmation via fax and in the mail within ten days. If you do not receive confirmation of your registration within ten days simply call us at 800-942-4494. How far in advance do I need to register? As far ahead as is convenient for you! However, early registration does secure you a seat. We do accept "walk-ins" on the day of the event but if we have numerous walk-ins we cannot guarantee you a seat. Your best bet is to call us as soon as possible on 800-942-4494. Do you give discounts for group registrations? If you are planning on sending a group of 3 or more, please call Brian Davis at 704-561-0222 or email him at groupbookings@counciloned.com. Brian will be happy to discuss the training needs of your group, and give you details on our generous group registration discounts. Do I need to make my own hotel and airline reservations? Yes. Please make all your own travel reservations. However, special hotel accommodation rates have been negotiated for Illinois Workers' Comp Forum attendees. To take advantage of the rates, reservations must be made through The Global Executive online at www.globalexec.com, by email on conf@globalexec.com or toll-free at 800-516-4265 in the U.S., or 203 431-8950 outside the U.S. I have a special need. Will you be able to help me? Please call our head of customer services at 800-942-4494 if you have any special needs. We will be delighted to help you as much as we possibly can. Back to top Conference FAQs What time does the conference start and end? Please see Conference Agenda for session descriptions and schedule. Will lunch be provided? Yes! Don't miss this fabulous opportunity to network with your colleagues and conference presenters. What kind of materials are provided? You will receive comprehensive conference proceedings, which will include a copy of all presentations (general and concurrent sessions) at the Illinois Workers' Comp Forum. Do I need to bring anything? Just yourself, a pen, paper and an inquiring mind! A light jacket or sweater is advisable as the AC in the hotel may feel cool for some people. What should I wear? Dress for the conference and all networking activities is business casual. Back to top Payment FAQs Is payment required prior to event? Yes, payment is required prior to the event with the exception of public sector employees. For public sector employees who have not paid in full, we require a copy of the purchase order. What is your federal tax number? Our federal tax number is 13-1624108. What types of payments do you accept? You can pay by check or major credit card (Visa, MasterCard or Amex). We can also invoice your company if provided with a purchase order number. Back to top Refunds and Cancellations FAQs What happens if I need to cancel? While we wish all our attendees could attend, we understand there are situations that do come up. Please keep in mind that a substitute delegate is always welcome at no extra charge. All cancellations must be received in writing. Cancellation notices should be sent by email to registration@counciloned.com . A full refund, less a service charge of 10%, is given for cancellations received in writing (letter, fax or email) four weeks prior to the event. A 50% refund will be sent for cancellations received between two and four weeks prior to the event. Regrettably, no refunds can be made for cancellations received less than two weeks prior to the event but a substitute delegate is always welcome. I have a complaint. I want to make a suggestion. Who do I contact? If you have a complaint, or have any suggestions, please contact one of our customer services representatives on 800-942-4494. We investigate all complaints very thoroughly. Back to top Speaker FAQs How do I become a speaker? If you are interested in speaking at the Illinois Workers' Comp Forum please email snorton@counciloned.com and describe the topic you wish to speak on. All speakers are chosen at the discretion of Council's product development team. Can I attend the entire conference? Do I have to pay the registration fee? As a faculty member of the Illinois Workers' Comp Forum you receive complimentary registration for the main conference event. If you would like to attend a particular optional workshop please contact Sam Norton at 704-561-0240 or snorton@counciloned.com. Council reserves the right to limit access to optional workshops to paying attendees, if space limitations are exceeded. What do I need to prepare for my presentation? You will need to prepare a PowerPoint presentation covering the key points of your session. You will need to submit this PowerPoint presentation (in addition to any supplementary documentation you would like delegates to receive for your presentation) approximately eight weeks before the conference. If you have not submitted your materials by this date, it is your responsibility to provide sufficient copies of your presentation for delegates on the day of your presentation. Council will not be responsible for the cost of copying or shipping presentations that are late. Can I make copies of my presentation at the hotel? While the conference hotel does have a business center on-site, Council will not be responsible for the cost of any copies. Where can I find an outline of my presentation? Do I have to speak to the description in the brochure? An outline of your presentation can be found on the website under "Conference Agenda." Please contact Sam Norton at 704-561-0240 or snorton@counciloned.com if you have any questions regarding the content or scope of your presentation. Please keep in mind that delegates have registered for Illinois Workers' Comp Forum based on the information provided to them on this website and in our marketing brochure. They will expect all speakers to address the topics outlined in the agenda. When should I arrive at the conference hotel? If you do not anticipate attending the entire conference, it is suggested that you arrive at the hotel at the beginning of the refreshment break before your session. What should I do when I get there? Where do I go? After you have checked into the hotel (if you are staying over), please go directly to the Illinois Workers' Comp Registration Desk to register. At that time you will receive a registration pack, conference proceedings and directions to your session. Who should I contact with other questions before the conference? If you have any questions regarding your presentation please contact Sam Norton at 704-561-0240 or snorton@counciloned.com. Back to top Other FAQs I give up - I just can't find the answer to my question anywhere! What do I do? Simple! Just call us at 800-942-4494. We'll be delighted to help you. Back to top